Responsible Play (New Zealand)
KiwiArcadeSpin.com is designed for entertainment. If play stops being fun or feels hard to control, support is available in NZ.
Stay in control
- Set a budget and time limit before you start; stop when either is reached.
- Only play with money you can afford to lose; avoid chasing losses.
- Take breaks, and don’t play when stressed, tired, or using alcohol/drugs.
- Keep your login private; we support age-appropriate access (21+ where required).
Warning signs
Consider getting help if you notice: spending more than planned, hiding play, borrowing to play, feeling irritable when not playing, or play affecting work, study, relationships, or wellbeing.
Time-out, limits, and self-exclusion
- Use any in-product tools (where available) to set deposit/spend limits, session reminders, and time-outs.
- To request a longer break or self-exclusion, contact us at contact@kiwiarcadespin.com or call +64 9 889 4176. We’ll confirm your request and apply it as soon as practicable.
- During a time-out/self-exclusion, you should not be able to play. If you receive marketing in error, tell us and we will stop it.
- Extra steps: log out, remove saved payment methods (if any), uninstall apps/bookmark blockers, and ask a trusted person to help you stay on track.
NZ support services
- Gambling Helpline (NZ): 0800 654 655 • text 8006 • online chat gamblinghelpline.co.nz
- Problem Gambling Foundation of NZ: pgf.nz
- Health New Zealand | Te Whatu Ora: problem gambling services info tewhatuora.govt.nz
If you’re in immediate danger
Call 111 (NZ emergency). For free, confidential mental health support, call or text 1737 (any time).
Regulatory information (NZ)
For NZ gambling compliance information and guidance, visit the Department of Internal Affairs: dia.govt.nz/gambling.